For US direct orders, within 30 days of receipt, new and unworn footwear, apparel and select gear can be returned for: a one-time free exchange for size or color, a one-time free return for store credit (once issued, credit is non-refundable) or a flat return fee for refund.

Second Chance models may contain new, slightly blemished, or gently used merchandise. All Second Chance models are FINAL SALE ONLY and not eligible for returns, exchanges, or any trial period.