30 DAY TRIAL
We love our shoes, and we know you will too. Try them risk free for 30 days, no strings attached.
PUT YOUR TRUES TO THE TEST FOR 30 DAYS
We want you to love your new TRUEs. If you don’t, we keep things simple. If you have put your new TRUEs to the test and determine they are not ideal within the first 30 days, simply reach out and we can arrange a return or exchange.
Our customer care team’s priority is to help you find the right pair of shoes, or make the return process as painless as possible. If you've determined your TRUEs just aren't quite right for you, send us an email to request a return authorization number or complete the form below.
You can utilize the 30 day trial for up to 2 pairs per year. Applies to domestic orders only.
THE FINE PRINT
Yes we'll take them back for an exchange or full refund and cover return shipping too per their condition!
Yes, we'll take them back but shipping is on you, or we can provide a label for a low, flat cost.
A full product refund is not available, but please reach out with your concerns/questions.
Trial applies to US orders only. Every customer can utilize our ’30 Day Trial Program’ for up to (2) pairs per calendar year. Exceptions to these terms is reserved solely to the discretion of TRUE linkswear. Please note: The 30 Day Trial begins on the date of delivery.