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Privacy Policy
TRUE Collective, LLC. (“TRUE linkswear,”, “TRUE”, “our,” “us,” or “we”) respects your privacy. We created this Privacy Policy to let you know what information we collect when you access and use our Website, or create an account via the Website, and how we use it, as well as our information sharing and protection practices.

This Privacy Policy applies to:

• The website www.TRUElinkswear.com (the “Website”); and • Any email, text and other electronic communications you send to TRUE linkswear through the Website.

This Privacy Policy does not apply to:

• Information we collect through other websites, products or services we may offer; and • Information collected by third parties, which may have their own privacy policies.

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not access the Website. By using the Website or by submitting electronic communications to us through the Website, you consent to the practices prescribed in this Privacy Policy.

What information does TRUE Linkswear Collect?

Personal Information

When we refer to “Personal Information” in this Privacy Policy, we mean any information by which you may be personally identified or contacted, whether online or offline. When you purchase products through the Website or otherwise fill out any forms located on the Website, we may collect certain Personal Information from you, such as your first and last name, home or other physical address, email address, phone number, and credit card or other payment information. It is always your choice whether or not to provide Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Website.

Technical Information

We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Website (“Technical Information”). We may automatically collect Technical Information through cookies, flash cookies, web beacons and log files. The information we collect from these technologies may include your IP address, device ID, browser information and the page you request. TRUE linkswear does not consider this information to be Personal Information.

If you elect to receive marketing text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional Text text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email info@truelinkswear.com. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages.Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy.

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages.For more information about text messages, see our Terms and Conditions.

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Congratulations Chris Kirk

On your victory at The Rocket Classic

↓

50% OFF ALL TOUR MODELS USING PROMO CODE CHRISWINS50 FOR 48 HOURS.

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We’ll reply within 24 hours, Monday – Friday. We are here at help@truelinkswear.com. Team TRUE operations and offices will be closed December 24th-25th for the Christmas holiday as well as December 31st through January 1st for the New Year's holiday.

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Return Shipping
If you purchased Redo+, return shipping is free.

Without Redo+, the customer pays return shipping. Shoes must be returned new, unworn, and in the original packaging.

To start your exchange or return, visit our Returns portal at your convenience.

Returns Made Simple
If it’s not the right fit, you can return new and unworn shoes within 30 days for:

• A full refund* to your original payment method, or
• Store credit toward your next pair Redo+ covers return shipping. Otherwise, shipping costs apply.

Easy Exchanges
Need a different size or color? No problem.

• New, unworn shoes are eligible for exchange within 30 days.
• If Redo+ was selected at checkout, return shipping is on us.
• Without Redo+, return shipping is the customer’s responsibility.

If Your Return Shows Minor Wear
All returns are carefully inspected upon arrival. If shoes show minor wear (light marks or signs of use) and can’t be sold as new, they may be moved to our Second Chance program. If that happens:
• We’ll notify you after inspection
• You’ll receive store credit, minus a $15 processing fee

This helps offset the reduced value of the product.

Beyond 30 Days
We’re unable to offer refunds after 30 days.
• Exchanges may still be available
• A $15 processing fee applies

Heavily Worn Shoes
Shoes that show clear signs of wear - on the course or outdoors - aren’t eligible for return or exchange. Our policy is designed for indoor try-on only.

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