I've now had these shoes for a few weeks and play ing occasional golf (see my initial impressions in an earlier review). My second impression is consistent with e this first one with one notable exception. The shoe (I) need more midsole thickness/cushion. They sort of feel like I'm wearing moccasins rather than golf shoes, which may be the feel you're looking for, but I need more support under foot. I may try an alternative insert to see if that improves the cushion feel. I have prescribed orthotics as well as OTC PowerSteps and Keen insert. Trying them would require removing the True insole, which appears no to be a removable insert, and fear that would likely void the warranty as they appear to be glued in.
TRUE Customer Care Response: Feel free to swap out your inserts. Although our inserts are comfortable, they are not prescribed for everyone, which is why our inserts are always removable and replaceable and taking them out will not null or void any warranty claims. They are gently glued in with some tacky glue just so they don't slide around. Let us know how the new replacement inserts help your fit and feel!