If you have put your new TRUEs to the test (worn condition) and determine they are not ideal within the first 30 days, simply reach out and we can arrange a return for refund or store credit. A cleaning fee of $15 will be withheld from your refund so that we can recondition the pair and minimize waste. You can utilize the 30 day trial once per calendar year. Applies to domestic orders only.
Footwear, apparel and gear that is new and unworn can be returned within 30 days of receipt for a full refund or 1-time exchange. TRUE will provide a prepaid FedEx ship label for your original return. If an item is worn, a $15 fee will apply per our 30 Day Trial. International orders may be returned up to 45 days of receipt, but the customer is responsible for return shipping.
• The website www.TRUElinkswear.com (the “Website”); and
• Any email, text and other electronic communications you send to TRUE linkswear through the Website.
• Information we collect through other websites, products or services we may offer; and
• Information collected by third parties, which may have their own privacy policies.
What information does TRUE Linkswear Collect?
We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Website (“Technical Information”). We may automatically collect Technical Information through cookies, flash cookies, web beacons and log files. The information we collect from these technologies may include your IP address, device ID, browser information and the page you request. TRUE linkswear does not consider this information to be Personal Information.
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages.For more information about text messages, see our Terms and Conditions.
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