Contact Us

Contact Us

We're here to help!

The TRUE customer care team is available Monday - Friday from 8am - 4pm PST. Saturday & Sunday we’re definitely on the links but we'll answer all inquiries as soon as we are back in the office on the next business day.

We will do our best to respond as soon as possible; typical response time is within 24 hours.

Please check out our FAQ for quick insights on sizing, features and model comparisons

Need an exchange/return? You can complete a request here.

Thank you and we look forward to connecting with you soon!


  • Corporate Office
  • 2926 S. Steele St.
  • Suite 500
  • Tacoma, WA 98409
  • Direct Contact
  • ‪*New Number*
  • Call/Text (253) 442-2047‬ 
  • Hours of Operation
  • Monday - Friday
  • 8:00AM - 4:00PM PST
  • On Social