Looking for a career in sporting goods, footwear manufacturing, e-commerce, or golf? Join Team TRUE.
We're a small team of motivated individuals that want to shake up the Golf Footwear Industry. We believe our industry can be outdated and archaic in business operation, product design, and sales infrastructure - so we do things a little differently around here. If you like thinking outside the (shoe) box, and bringing innovation to outdated spaces - TRUE could be your next home.
Together, we've set out create the best possible products to help golfers get out into nature and Enjoy The Walk.
We're currently hiring for the position below:
Customer Care & Communications Specialist
TRUE linkswear is seeking a motivated candidate who is ready to do a little of it all. Primary responsibilities include succinct and timely response to daily customer inquiries through email, phone, and social channels (facebook, instagram, chat, etc…), wholesale and direct customer order processing, and offering sincere customer care through a variety of customer interfaces.
This position will work closely with all departments to ensure all customer inquiries are handled with the utmost attention and care.
- Customer care inbox management
- Assist in developing policies or procedures for customer care and communication activities
- Resolve problems concerning logistics or customer issues
- Assist with outbound logistics, inbound return volume as needed.
Experience and Education Required:
- Minimum 1 year in a customer care role
- 4 year degree preferred
- Proficient in Microsoft Office and inventory management software
- Excellent verbal and written communications
- Able to manage time effectively and independently
- Display a high level of self-motivation, accountability and willingness to do whatever it takes to get the job done
- Demonstrate a high level of confidentiality, honesty and integrity in all situations
Positioned now filled, thank you for your interest and applications.
All positions require participation in TRUE HQ meetings, and daily operations - however we are flexible on office hours and creative ways to accomplish your roles and responsibilities. TRUE HQ is located at:
2926 S Steele St STE 500, Tacoma, WA 98409
If you've prepared a resume, please email your information to the following email addresses:
EMAIL : email@example.com
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